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Shipping and Returns

Returns:

Please contact us with your Order Number or Invoice Number when contacting us about returning an order. You can contact us through the Contact Us page or directly to Sales@FineGadgets.co.uk.

Returns Policy:

Damaged or Incorrect Products:

In the unlikely event that you receive a damaged product or the incorrect product, you must inform us immediately. We may ask you for pictures of the damaged item to speed up the returns process. We will endeavour to resolve the issue as quickly as possible.

Faulty Products products can be returned back to us within 30 days. Outside of the 30 days, the items will need to be returned to the manufacturers. In most cases we will assist you with this and will take the return back from you and forwarded it to the manufacturer for an exchange of a working replacement.

However accidental damage is excluded and we will not take back items which have been damaged due to accidental damage.

No Longer Needed:

In the case that you no longer require the goods, you may return the goods back to us within 14 days of placing the order. You are responsible for returning the goods back to us and covering the return costs.

All refunds will be processed within 3 days of receiving the goods back. We will notify you by email to inform you of the refund.

Some items are ineligible for a cancellation, such as:


  • Opened/Unsealed Blanc Media
  • Opened/Unsealed Headphones
  • Opened/Unsealed Memory Cards
  • Earrings
  • Belly Bars
  • E cigarette Vapours